Clarkson Wright and Jakes Ltd Banner Image

Insights

Great-Grandmother Wins Compensation for Ruined Holiday

A 72-year-old great-grandmother from Lancashire has won £3,500 in compensation from her tour operator after she was struck down with a severe gastric illness on a 'dream' family holiday to Egypt.

Kathleen Smith was on holiday with her daughter, granddaughter and great-granddaughter at MinaMark Beach Resort at Hurghada, on the Red Sea. Two days after their arrival, she began suffering with stomach cramps, diarrhoea and lethargy. She was so ill that she had to be put on an intravenous drip in her room at the hotel and her symptoms persisted throughout her stay.

Mrs Smith attributed her illness to poor hygiene standards at the hotel, claiming that food was left uncovered and exposed to flies.

On her return home, she was treated for acute gastroenteritis by her GP.

Mrs Smith pursued a personal injury claim against the tour operator, Thomas Cook, and obtained £3,500 in compensation.

View my profile
    • 01689 887822
    • 07825 134695
    • 01689 887888
    • View profile
Illness or avoidable accidents can turn a holiday into a disaster. If you have developed an illness or been injured whilst on holiday, you could be entitled to compensation if this occurred as a result of poor standards of hygiene or maintenance.

We can advise you on how to make a personal injury claim if you have suffered because of the negligence of your hotel, airline, tour operator or any other person or company that owed you a duty of care.
Although correct at the time of publication, the contents of this article are intended for general information purposes only and shall not be deemed to be, or constitute legal advice. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article. Please contact us for the latest legal position.